WP5 Pilots

Survey presentation from WP5 in Rogaland

2014-05-22 13.36.03

From application

WP 5 Pilot actions on transport
and accessibility

Relation to project objective(s)

-To contribute by pilot activities linking governmental, educational and knowledge institutions with private businesses to a powerful cluster of shared knowledge, innovative tools and best practice on transport and ICT
- To promote transnational activities on innovative transport models as a tool for territorial integration and the European Commission’s strategy for sustainable development. Work on the regions’ development towards attractive places to live, work and invest

Cooperation between beneficiaries

-The aim of this WP is to test the newly developed solutions for transport management. The Hochschule Emden will develop an organisational model for testing and training the new transport concepts. In co-operation with the other participating regions pilot actions will be set up to pilote the newly developed services and evaluate the results. The Hochschule Emden will co-ordinate a series of transnational workshops on best practice of services and new technologies for transport and accessibility of remote areas

WP 5  Activities / Results / Impacts

1a Activity

Develop an organizational model for testing and training new transport concepts


Organization model for testing purposes, model for training courses on new service concepts


Effective testing and training model to be used in all participating regions

1b Activity

Develop an app for testing and training new transport concepts


App for testing purposes and training courses on new service concepts


Effective testing and training app to be used in all participating regions

2 Activity

Transnational workshops on best practice of services and new technologies


Exchange of knowledge and ideas on new solutions for transport and accessibility of regions. Comparison of best practice and feed back from users


Transnationally shared knowledge and best practices on new technologies for efficient and environmental friendly modes of transport. A collective learning environment throughout the North Sea Region to improve transport and accessibility and foster social and economic inclusion. Information for policy development on new transport modes and connectivity of regions to facilitate territorial integration.

3 Activity

Co-ordination and monitoring of pilot actions


Streamlined pilot actions to be monitored and evaluated carefully


Overwiew of results from all the partner regions, feed-back from users and partners to be used for improving the technologies of the transport models

From meeting December 2012:

Within ITRACT project newly developed mobile applications are arranged to pilots that are given to test users for testing purposes under real life conditions. For that reason a guideline for the realization of user-friendly applications has been developed in Wilhelmshaven, Germany  in the last weeks. Based on the criteria of ISO 9241, the eight golden rules of Ben Shneiderman and the Nielsen heuristics various usability criteria have been worked out. The centerpiece of the guideline is a checklist which allows developers to test the user-friendliness of their application. Also the guideline gives a hint, which testing procedures can be used. The procedures are well described in the guideline. It is planned to test several emerging applications using an eye tracking method. So in a next step scenarios for these test will be developed. Besides the usability testing the pilots are also tested concerning e.g. their content or their performance. Tests users are asked to fill out a questionnaire in which they have to evaluate if the pilot meets their demands in general, if it is suitable to be used  in every day transport life, if the pilot ease the use of public transport systems, if it can convince people using public instead of private transport and if they would pay money for using it. All this information is used for modification and improvement of the pilots. Making use of these testing procedures it is ensured that the developed pilots are highly sophisticated in terms of operation, performance and usability.

Corresponding with the ITRACT project application and the pilot development activities that are going on currently the Jade University provides you today with supporting information that is necessary for a systematic process of pilot development. Relating to workpackage 5.1 we have created two independ Organizational Models that should assist and support pilot developers in their work and ensure highly sophisticated results:

1. Organizational Model for usability testing:

Within ITRACT we have the task to develop new environment- and user-friendly tools for public transport. Therefore one of the key topics is software-usability. This organizational model contains facts concerning  the usability of mobile applications and pilots. It contains also a checklist that helps testing new applications and pilots in terms of their usability.

Please find this model attached to this email and also in ProjectPlace --> Deliverables per WP --> WP5 --> Organizational Model for usability-testing  --> Usability_Guideline_Checklist.pdf

If you have questions concerning this model please get in contact with Mr. Barghorn from Jade University: knut.barghorn@jade-hs.de


2. Organizational Model for pilot development:

This model contains organizational items during pilot development. The process of pilot development is divided into four phases:

1. definition

2. implementation

3. testing

4. evaluation

The model is created also as a checklist and helps developer to consider the important and necessary tasks and queries during pilot development. The model should be filled out digitally for every pilot and it can be seen as a technical documentation file that can easily be read, shared and compared.

Please find this model attached to this email and also in ProjectPlace: ProjectPlace --> Deliverables per WP --> WP5 --> Organizational Model for pilot development --> Organizational Model for pilot development _template.docx

If you have questions concerning this model please get in contact with me: lars.oelschlaeger@jade-hs.de

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This part of work package 5.1 will provide instructions and guidelines of how to organize and run pilot testing in the ITRACT living lab areas. This part will cover topics such as number of participants, length of the testing, questions to ask and how to keep the participants interested and engaged.

The overall objective for the pilot testing is given for each regional partner, at least to a certain extent: to test the usability of the pilots and evaluate if the pilots increase the benefits with public transportation (see section 4). It is however of great importance to get more in-depth feedback of the respective pilot in terms of regional conditions. Therefore is it approved to add regional specific questions to the evaluation questionnaire that will end the pilot testing (see section 4).

Figure 1. Regional Pilot Testing Process

© Jan Frick 2014